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Recommendation: Online
Website: www.linkedin.com
Service Category: General Contractor
Year first hired: 2012
Top Qualities: Great Results, Personable, High Integrity

Josh G. has recommended your work as President, Managing Partner, Founder at Best Backyard Design LLC dba Best Backyard Pools.

Dear Kathy,
I've written this recommendation of your work to share with other LinkedIn users.
We hired Kathy of Best Backyard Pools to build our pool this year, and what an amazing job she did. She listened intently to all the things we wanted, discussed things we thought we may want, and made recommendations based on her experience. Everything went better than planned and we couldn't be happier with our new pool, or the experience of building it! Thanks so much Kathy! If you are interviewing pool builders, PLEASE include Kathy, you will not be disappointed!

Josh G.


Recommendation: Online
Website: www.linkedin.com
Service Category: Pool/Spa
Year first hired: 2011
Top Qualities: Good Value, On Time, High Integrity

"Best Backyard Pools built my pool in August 2011. Kathy was very detailed and exceeded my expectations. Her crew was friendly, respectable and always on time. Johnny her foreman was here every single day to over see the daily operations. Kathy always returned my calls and email in a timely manner. She explain every step in detail. I would highly recommend her to anyone who is thinking of building a pool. If you want someone who is honest and has high intergrity, then Best Backyard pools is for you!. Price was very competitive with others. Give her a call today!"
Cindy H.


Recommendation: Online
Website: www.linkedin.com
Service Category: Pool/Spa
Year first hired: 2011
Top Qualities: Great Results, Personable, Good Value

“I can highly recommend Kathy: She provides creative design ideas, great network of contactors, detail oriented project managment, and a great finished product.
Chuck H.


I would highly recommend Best Backyard Pools to build your pool.  I searched and priced several companies.  It is very important to compare apples to apples when you are evaluating.  We found several incidents where the other pool companies were using less powerful or less expensive parts.  Most builders will give you a complete break-down and this is where we first built confidence in Best Backyard Pools. After selecting Kathy Best to build our pool, the process began.  There was a builder representative on site at all times.
This was extremely important as most work is done by sub-contractors no matter who you use.  All of their selected trades were courteous, professional and conscientious of leaving the site clean and orderly at the end of the day. Our pool is gorgeous and was done in record time.  Our neighbors were amazed as they had started theirs several weeks before us. I have nothing but positive things to say about this company and our experience.  (Rare, in any construction experience.)

Betty and Les S.
Katy, TX             


"Thanks for being the coolest builder- EVER!
Patty S."


Dear Kathy,

We are writing to thank you for the beautiful pool that you designed and built for Laura and I. 

As you recall, the pool was built on a new home lot, and we were very delayed in getting the house constructed due to Hurricane Ike.  You were very patient as we waited for the house construction to finish.  When the economic downturn made rolling the pool financing into the new home loan impossible, you suggested several alternate methods to fund the pool loan and worked with us as we lined up the financing.

You worked closely with us to design our pool during the entire process.  The computer-generated views of how the pool would look in the backyard of our “under construction” new home were amazing, and enabled us to modify the design until it was perfect.  You went above and beyond the call of duty when we asked you to add a spa to the pool design right before construction began. 

Your responsiveness to our needs and professional demeanor, as demonstrated through your detailed e-mail notes and timely phone calls, made the pool construction process a delight.  You were very easy to work with, and we would definitely use you in the future.

We would be happy to recommend you personally to others who are looking to design and build their dream pool. 

Best Regards,
Lou and Laura R.


Kathy Best
Best Backyard Design
August 4, 2009

Dear Kathy,
I would like to say what a wonderful experience it was to have you build our pool. We absolutely love it! You and your crew did a fantastic job creating our own backyard oasis. Your communication, follow up and response to any of our questions made us feel as though we were your #1 clients. That type of service is hard to find these days but you delivered. Thank you again for your exemplary work on our pool.
Sincerely,
Tom and Amy


Kathy,
I wanted to thank you for the excellent work on both our pools. The pool in the Villas continues to perform well and has had a major impact on the aesthetics of the court yard.
I appreciate your ability to work in small spaces and with limited access while producing such a great product.

The homeowners at Laura Heights also are thrilled with the community pool in San Antonio. I know this was a challenge for you due to distance and the size of the pool, but you and your team did exactly what you said and the results are excellent.

We appreciate your diligence in bringing both pool projects in as anticipated. It has been a pleasure working with you and we will certainly recommend you to anyone who is looking for a new pool.

Lance
EVP/Partner
CastleRock Communities, L.P.


It is with great pleasure I write this letter of recommendation for Best Backyard Pools and the owner Kathleen Best. I believe she is a fair,honest and professional pool contractor. She was always a email or phone call away and answered all my questions and there where many. She was also on site almost every single day. I felt we were getting the most pool for the money and am sold on the quality of the construction. I have worked with a lot of contractors and I have never been pleased enough to write a letter but this time we got everything we were promised and it was done right. It was also finished way ahead of schedule. We love every single thing about it.

Jim and Fran
Spring,Texas


Kathy with Best Backyard Pools was an amazing pool builder to work with.  After much research and many quotes from Houston area pool builders we decided to go with Kathy and we were not let down. Her attention to detail and hands-on approach to pool building was awesome, especially after hearing horror stories from other friends and neighbors who had put pools in.

From day one, Kathy was always prompt with a response whether it be an email we sent to her or a phone call.  We never had to wait for days on answers or getting calls returned.  Kathy was there on day one of our build during excavation and stayed during the entire day to make sure the job was done right.  It was refreshing to see that the actual owner was there and making sure the job was done correctly.  She, or her assistant was there every day to make sure things were running smoothly.  Our homeowners association is very, very picky about what they will and won't allow.  Kathy paid attention to that and made sure everything was put back the way it was found, the construction site was cleaned up every day, and she even had power washers come to clean the driveway of all the dirt that was caked on.

If all of this hasn't encouraged you to work with her then maybe this will.  Our pool build was started June 11 and we were able to have our 4th of July party in the pool!  From start to complete finish, filling it with water, getting the chemicals correct, decking finished, took less than one month in the prime summer time when everyone wants pools.  Heck, half of our neighbors barely realized we had a pool built because of how quickly and how clean everything was kept.  As opposed to our neighbors down the street who were about to finish up their pool build 3 ½ months after starting. 

I cannot say enough good things about Kathy and her crews.  If and when we ever move to another house, I will have her build our next pool there as well.

Brian


"What I appreciate most about the service Kathy has provided, beyond the beautiful pool, is the continued support. After the installation was complete and the money all paid, Kathy continues to respond quickly to any question or issue I might have. As a new pool owner I was nervous about being left on my own to manage things. I feel so grateful to have Kathy just a phone call away to point me in the right direction or to take care of things herself."

Kendra  

 

 
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